FAQs

What are your delivery charges?

* We offer free shipping within the UK (no minimum). For orders outside of the UK, please contact our team at orders@cavaspiliadis.com for shipping rates and options.

* VAT is included in final price

What are your contact details?

orders@cavaspiliadis.com

*You may also direct message us on Instagram @cavaspiliadis. 

Do you offer returns?

We apologize for any damaged product, please contact us immediately to arrange another delivery. 

I received the wrong item?

Please contact us via email orders@cavaspiliadis.com right away and we will make sure to correct the problem.

Do I have to buy a full case or can I order any amount of bottles?

You may purchase any number of bottles or cases.

Estimated shipping times?

Shipping times does not include Saturday and Sunday. Most orders leave our facilities within 1-2 business days. We cannot guarantee a specific date for delivery. However, we will do our best to come close. In most cases we hit our mark.

Grape Rewards Program

We do not collect or redeem points on discounted items.

To see amount of points collected, simply click on the "Wine Rewards Program" grey button on the left bottom corner of your home screen. Please Log in into your account before doing so. If you do not have an account with us, simply create one by subscribing to our monthly Newsletter.